Privacy Policy
MySouq.lk Privacy Policy
Operated by Ibrah International (Pvt) Ltd
We respect your privacy and are committed to protecting your personal information when you use our website.
1. Information We Collect
Personal Information
- Full name
- Phone number
- Email address
- Delivery address
Order Information
- Products purchased
- Payment method
Technical Data
- IP address
- Device and browser
2. How We Use Your Data
- Process and deliver orders
- Provide customer support
- Send updates via WhatsApp/SMS/email
- Improve our website
- Prevent fraud
3. Payment Security
All payments are processed securely. We do not store your card details.
4. Sharing Information
- Courier partners for delivery
- Payment providers
- Authorities if required by law
We do NOT sell your data.
5. Cookies
We use cookies to improve user experience and website performance.
6. Data Protection
We use security measures to protect your information.
7. Your Rights
- Access your data
- Correct your data
- Request deletion
8. Marketing
You can opt out of marketing messages anytime.
9. Updates
We may update this policy at any time.
10. Contact
WhatsApp: 0771287939
Email: info@mysouq.lk
Website: www.mysouq.lk