Terms & Conditions
Clear • Fair • Transparent
MySouq.lk Terms
Operated by Ibrah International (Pvt) Ltd
By using this website, you agree to comply with our Terms & Conditions.
1. Use of Website
- Provide accurate information when ordering
- No fraudulent or illegal use
- No hacking or misuse of system
2. Product Information
- Minor variations in product appearance may occur
- Errors in pricing or descriptions may be corrected
3. Pricing & Payments
- Prices are in Sri Lankan Rupees (LKR)
- Prices may change without notice
- Orders confirmed after payment verification
4. Order & Cancellation
- Cancel before dispatch only
- No cancellation after shipping
- We may cancel due to stock or fraud issues
5. Delivery
- Island-wide delivery available
- Delivery times may vary
- Correct address required
6. Returns & Refunds
Handled according to our Return Policy.
7. Liability
- No liability for indirect damages
- No liability for misuse
- Max liability = product value
8. Intellectual Property
All content belongs to MySouq.lk and cannot be copied.
9. Privacy
Customer data is protected and not misused.
10. Governing Law
Governed by Sri Lankan law.
11. Updates
We may update terms at any time.
12. Contact
WhatsApp: 0771287939
Email: info@mysouq.lk
Website: www.mysouq.lk